Shipping and Delivery
How long will it take to receive my order?
We offer same-day shipping for items in stock for Air freight orders placed before 3 p.m. CST (Monday - Friday). Orders received after 3 p.m. CST will be processed on the next business day.
How can I check the status of my order?
- Use the Track Your Order section of our site.
- Click the My Account link on the top of any web page.
- If your order states a "Shipped" status it has left our warehouse. You may trace the package(s) by clicking the Track link next to the Tracking number.
Do you ship outside of the United States?
At this time we only ship to the 48 continental states. If you are outside of our area and still interested in products on our website, please send us an e-mail with all your shipping information.
How do I calculate my shipping charges?
UPS Freight Charges
|per Weight (lbs)||$0.95|
|Next Day Air||Add $50.00|
|2nd Day Air||Add $25.00|
|Addtional handling dimensions||Add $8.00|
|Addtional handling no box||Add $8.00|
|Large Package||Add $80.00|
The UPS transit times are based on business days and are revised occasionally due to changes in technology, distribution, and volume. The transit times reflect UPS's regular delivery schedule, but are not guaranteed.
Some items can not be shipped by UPS due to size, weight and hazardous materials restrictions. A freight line shipping estimate can be calculated once you load your shopping cart and add your zip code. Next Day and 2nd Day shipping are not available for oversize items when shipped via UPS.
Our carrier cannot deliver to P.O. Boxes. Please use a physical address.
How long do backordered items take to ship?
It depends on the item. Product delivery is sometimes delayed for reasons out of our control. We are contstantly monitoring our stock levels and receiving shipments at our distribution center.
If I have an item shipped by truck freight is the driver responsible for unloading the merchandise?
No, truck freight companies do not require their drivers to unload shipments. An additional lift gate charge will apply if the driver unloads the merchandise. The carrier will call and schedule the delivery when you'll have unloading help on hand.
If I have more than one item on my order and an item is on back order how will my order ship?
All orders are set to ship complete. You will be notified by e-mail of an expected ship date if an item on your order is out of stock.
What taxes are applied to my order?
Residents of Georgia, Kentucky and Tennessee must pay applicable sales tax.